Simple, transparent pricing.

A user is simply your customer, e.g. someone that downloads your app, or an individual that applies for your service.

We charge for each user that has connected their bank. A key part of the API flow is to create a user record, and then add (bank) connections to the user's record. Once a user has had a connection created, they become a “billable user” which is charged each calendar month. E.g. if John downloads your app and connects 3 of their banks, we will charge you a flat Connect fee of $0.50 whilst John’s user record exists on our platform.

No. We don’t think that’s fair as some of your users may bank with 1 institution whereas others may have multiple banking relationships. This is why we charge on a per user/month basis to keep it simple and ensure that you always know the cost of the service.

Yes, no, kind-of. Rather than giving you a fixed period to trial our service, we have created a sandbox environment that enables you to experience the entire platform. The sandbox environment enables you to connect to a fictitious bank called “Hooli” and start retrieving data (accounts, transactions etc.) right away. You can find the sandbox details in our API docs (look for “testing”).

For early-stage startups, we offer a free month-long trial to access the platform and live financial data. Check out Basiq Launchpad for more details.

For customers that are on our pay-as-you-go pricing model, we have a minimum monthly charge of $500 per month. We bill at the beginning of each calendar month (for the previous month's usage), you will be billed for the greater of (a) the minimum monthly fee or (b) service usage charges. If you cancel your subscription within 30 days of sign-up, you will still need to pay the greater of the monthly minimum or a service usage charges for the period you are enrolled.

For early-stage startups, we offer a free month-long trial, followed by a tailored plan that provides eligible startups to access live financial data at a flare rate of $99 per month, for up to 6 months. Check out Basiq Launchpad for more details.

We offer a discounted price for subscriptions billed annually. We also offer discounts if you subscribe to all of our products Connect, Enrich and Affordability. For early-stage startups, we offer a free month-long trial, followed by a tailored plan that provides eligible startups to access live financial data at a flare rate of $99 per month, for up to 6 months. Check out Basiq Launchpad for more details.

Yes, of course! We get it, we’ve been there ourselves – burning the midnight candle, living on tuna cans whilst hacking away at the keyboard trying to “make the world a better place”. That is why we have launched Basiq Launchpad for early-stage startups to give you a head start in your journey to scale. We are here for you, grab an API key, check out our sandbox, and get started with Basiq Launchpad to bring the dream to life.

If you’re ready to talk commercials or have any questions, contact us via the chat or contact form and one of our fintech evangelists will guide you through setup and commercials (we will be reasonable).

Yes. Get in touch with our sales team (via the contact form or chat icon) and we will discuss your requirements in more detail, and find a commercial model that works best.

Plans are month-to-month or annual. You can start/stop or make changes to your plan at any time (but note that refunds are not given for cancellation).

Just sign up to our service, generate an API key, play with the sandbox and when you’re ready get in touch to talk with one of our sales experts.

Yes. Our tiered pricing typically starts for volumes that start from 10,000 monthly users. Get in touch with our sales team (via the contact form or chat icon) and we will discuss your requirements in more detail.

We work hard to support as many institutions as possible whilst ensuring that the existing connectors are reliable and return data in a timely fashion. To see the latest list of supported banks - crank out your favourite REST tool (curl or postman) and query the institutions API to see the list of supported institutions. If you see a bank we don’t support please let us know!

Yes. We have a fully functional dashboard that enables you to securely collect financial data from your customers. Get in touch to organise a demo with one of our experts.

Yes, we combine enterprise-class security features with comprehensive audits of our applications, systems, and networks to ensure customer and business data is always protected. Get in touch with our experts to find out more about the security measures we take to protect your business and your customers.

Easy, talk to a real-human via the chat icon, or get in touch via the contact us form to talk to one of our experts.